By accessing and Walux’ website, products, and services, you accept and agree to be bound by these Terms and our Privacy Policy. If you are using the services on behalf of a company, organization, or other entity, you represent and warrant that you are authorized to accept these Terms on behalf of that entity.

Walux reserves the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on this page. By continuing to use our website or services after such modifications, you agree to the updated Terms.

• Eligibility:
  To use our website and services, you must be at least 18 years old or have the consent of a parent or guardian.
• Account Registration:
  If you create an account with Walux, you are responsible for maintaining the confidentiality of your login details and for all activities under your account. You must provide accurate and up-to-date information when creating an account.
• Acceptable Use:
  You agree not to use our website or services for any illegal or unauthorized purposes, including but not limited to violating intellectual property rights, distributing harmful or malicious content, or engaging in any activity that may damage or disrupt our website.

• Product Availability:
  We make every effort to ensure that our products and services are available and accurately represented on the website. However, we do not guarantee that all products will be in stock at all times.
• Pricing:
  All product prices are listed in Canadian Dollars (CAD) and are subject to change without notice. We reserve the right to modify pricing, shipping fees, or other charges at any time. Taxes and shipping costs may be added to the final price depending on the shipping address.
• Product Descriptions:
  We strive to provide accurate descriptions of our products, but we do not guarantee that descriptions are always error-free. If a product is found to be incorrectly described, we will make reasonable efforts to correct the error.

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• Order Acceptance:
  All orders placed through Walux are subject to acceptance by us. We reserve the right to refuse or cancel any order at our discretion.
• Payment:
  Payments for products and services must be made through our available payment options. We accept credit card payments, and other payment methods as listed during checkout. You represent and warrant that you have the legal right to use any credit card or other payment method used to make a purchase.
• Order Cancellation:
  If you wish to cancel an order, please contact us immediately. Once an order has been shipped, it cannot be canceled, and you will need to follow our return process.

• Shipping Policy:
  Walux currently ships only within Canada. Please refer to our Shipping Policy for more details on shipping methods, delivery times, and restrictions.
• Delivery Times:
  We aim to ship orders within 1-2 business days, with delivery typically occurring within 7-9 business days. However, delays may occur due to factors beyond our control.
• Shipping Fees:
  Shipping fees will be calculated at checkout based on the delivery address and weight of the order.
• Damaged or Lost Shipments:
  In the event that your order is lost or damaged during shipment, please contact us within 3 business days. We will investigate the issue and may issue a refund or replacement based on the circumstances.

• Return Policy:
  We accept returns within 30 days of receipt of your product. Products must be unused, in their original packaging, and in resellable condition. Please refer to our Return Policy for further instructions on how to initiate a return.
• Refunds:
  Refunds will be issued to the original method of payment after the return is processed. Please note that shipping fees are non-refundable.
• Defective or Damaged Products:
  If you receive a defective or damaged product, please contact us immediately. We will replace the product or issue a refund after verifying the issue.

• Privacy Policy:
  We value your privacy and are committed to protecting your personal information. Please review our Privacy Policy, which outlines how we collect, use, and protect your data when you use our website and services.
• Security:
  We implement security measures to protect your personal and payment information. However, we cannot guarantee the security of data transmitted over the internet.

• No Warranty:
  Waluxs provides its products and services on an “as is” and “as available” basis, without warranties of any kind, express or implied.
• Limitation of Liability:
  In no event shall Walux be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use our website, products, or services.
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These Terms are governed by the laws of the Province of Quebec, Canada. Any disputes arising from the use of our website or services shall be resolved in the courts located in Montreal, Quebec.

If you have any questions about these Terms or need further information, feel free to contact us:

• Company Name: Walux Co
• Email: info@walluxco.com
• Phone: +1 (514) 660-5588
• Business Hours: Monday to Friday, 9:00 AM – 5:00 PM EST (Canadian Time)